California Privacy Policy for Utopian Paradise

Effective Date: July 1, 2025

Last Updated: July 1, 2025

Utopian Paradise (“we,” “us,” or “our”) values your privacy and is committed to protecting the personal information of our users and customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.utopianparadise.com) or engage our services. It also explains your rights under the California Consumer Privacy Act (CCPA) and other applicable privacy laws. Please read this Privacy Policy carefully to understand our practices.

We collect the following categories of personal information:

• Examples: Name, email address, phone number, mailing address, and IP address.
• Purpose: To identify and communicate with you, provide customer service, and manage bookings or inquiries.

• Examples: Records of products or services purchased, obtained, or considered, and purchase history.
• Purpose: To process transactions, manage reservations, and provide personalized services.

• Examples: Browsing history, search history, and interactions with our website.
• Purpose: To improve our website functionality and enhance your user experience.

• Examples: Location data based on IP addresses.
• Purpose: To customize your experience and provide region-specific services.

• Examples: Photos uploaded for travel itineraries, communications via phone, or video consultations.
• Purpose: To provide better customer service and enhance your travel experience.

• Examples: Preferences, characteristics, or behavior used to create personalized profiles.
• Purpose: To tailor services, provide recommendations, and offer customized experiences.
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We do not collect any sensitive information (e.g., Social Security numbers, driver's license numbers, financial information) unless expressly needed for specific travel services, in which case we will notify you.

We collect information in the following ways:

• Directly from You: When you fill out forms on our website, contact us via phone or email, or book services through us.
• Automatically: When you visit our website, our systems may automatically collect information such as your IP address, browsing history, and cookie data.
• From Third Parties: We may collect information from trusted partners (e.g., travel booking platforms, payment processors) as necessary to provide services.

We may use the personal information we collect for various business purposes, including:

• Providing, managing, and improving our services
• Processing bookings and payments
• Personalizing your travel experience
• Communicating with you, including responding to inquiries and sending updates
• Marketing and promotional activities (with your consent)
• Enhancing website functionality and user experience
• Detecting security incidents and protecting against malicious activity
• Complying with legal obligations

We do not sell your personal information. However, we may disclose your information to the following categories of third parties for business purposes:

• Service Providers: We share information with service providers, such as payment processors, travel booking partners, and IT service providers, to assist us in delivering services.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
• Legal Obligations: We may disclose personal information if required by law, regulation, or court order.

If you are a California resident, you have the following rights under the CCPA:

You have the right to request that we disclose certain information about our collection, use, and disclosure of your personal information over the past 12 months. This includes:

• The categories of personal information collected
• The categories of sources from which personal information is collected
• The business or commercial purpose for collecting personal information
• The categories of third parties with whom we share personal information
• The specific pieces of personal information we have collected about you

You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions (e.g., legal requirements or completing ongoing transactions).

Although we do not sell personal information, California residents have the right to direct businesses not to sell their personal information to third parties. If our practices change, we will update this policy and provide an opt-out option.

You have the right not to be discriminated against for exercising your rights under the CCPA. We will not deny you services or provide different levels of service because you exercised these rights.

You may request the correction of any inaccurate personal information that we hold about you.

To exercise any of your rights under the CCPA, please contact us using the information provided below:

• Email: [Insert Email]
• Phone: [Insert Phone Number]
• Mailing Address: [Insert Mailing Address]

When submitting a request, please provide sufficient information to verify your identity, such as your name, email, or phone number. We may ask for additional details to confirm your identity before processing your request.

We implement reasonable security measures designed to protect your personal information from unauthorized access, use, or disclosure. However, no system can be 100% secure, and we cannot guarantee the absolute security of your personal information.

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and understand user preferences. You can manage your cookie preferences through your browser settings.

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” and notify you by email or by posting a notice on our website. Please review this policy periodically to stay informed about how we protect your privacy.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

• Email: info@utopianparadise.com

This policy ensures compliance with the California Consumer Privacy Act (CCPA) and reflects our commitment to protecting your personal information at Utopian Paradise.